The business continuity management software market reached approximately $1.7 billion in 2024, with projections indicating growth to $4.3 billion by 2033 at a 10.8% CAGR (Market Intelo, 2025). North America commands roughly 38% market share, driven by regulatory compliance requirements and mature enterprise adoption. The rising frequency of cyber threats, supply chain disruptions, and natural disasters has elevated BCM from a compliance exercise to a strategic imperative.
Modern BCM software has evolved beyond static plan repositories. Today’s platforms integrate business impact analysis, dependency mapping, crisis communications, and automated recovery workflows—enabling organizations to prove resilience capabilities rather than merely document intentions.
What Is Business Continuity Management Software?
Business continuity management software enables organizations to plan for, respond to, and recover from operational disruptions while maintaining critical business processes. These platforms streamline continuity planning, risk assessment, crisis management, and disaster recovery, enabling quicker responses and easy-to-audit documentation.
Core capabilities typically include:
- Business impact analysis (BIA) to identify critical processes and recovery priorities
- Dependency mapping across people, processes, technology, and third parties
- Recovery time objective (RTO) and recovery point objective (RPO) management
- Plan development, testing, and maintenance workflows
- Crisis communication and incident management
- Real-time dashboards and compliance reporting
Organizations across financial services, healthcare, manufacturing, and government increasingly require BCM software to meet regulatory standards including ISO 22301, DORA (Digital Operational Resilience Act), and sector-specific continuity requirements.
How We Evaluated These Solutions
We assessed these eleven BCM platforms across seven key dimensions relevant to enterprise resilience programs:
Business Impact Analysis Capabilities: How effectively the platform identifies critical business functions, dependencies, and recovery priorities.
Plan Development and Management: Features for creating, maintaining, and distributing business continuity and disaster recovery plans.
Crisis and Incident Management: Real-time response coordination, task assignment, and communication capabilities during disruptions.
Testing and Exercise Management: Tools for validating plans through tabletop exercises, simulations, and live drills.
Integration Ecosystem: Connectivity with enterprise systems including CMDB, HR platforms, emergency notification services, and GRC tools.
Reporting and Compliance: Dashboard visibility, audit trails, and alignment with standards like ISO 22301.
Scalability and User Experience: Suitability for organizations of different sizes and technical sophistication.
Our analysis draws on vendor documentation, analyst reports from Gartner and Forrester, verified customer reviews, and publicly available implementation case studies.
Top 11 Business Continuity Management Software Solutions
1. Fusion Risk Management
Best for: Organizations seeking a dedicated, BC-specialist platform with deep resilience expertise
Fusion Risk Management is a dedicated business continuity software provider recognized as a top-rated BCM solution on Gartner Peer Insights, serving more than 400 global organizations with specialized business continuity, IT disaster recovery, and crisis management capabilities. Built on the Salesforce Lightning platform, Fusion’s Framework System provides real-time, data-driven insights that strengthen resilience and ensure continuity of operations.
Fusion recently introduced BC Plan inFusion, a GenAI-powered capability that automates the transfer of existing business continuity plans into structured, actionable data. The platform includes Resilience Copilot, an AI assistant delivering insights and recommendations, and achieved ISO 42001 certification for ethical AI development—among the first in the continuity space.
Key Features:
- Dynamic dependency mapping with what-if analysis and recovery sequencing
- Scenario simulation capabilities to test disruption responses at scale
- Integrated business impact analysis with real-time stakeholder input collection
- Crisis and incident management with automated response coordination
- Third-party risk management and vendor oversight
Strengths: Fusion’s singular focus on business continuity and operational resilience translates to deep domain expertise. G2 reviewers rate Fusion 4.5/5 stars, with one Sr. Director of Operational Risk noting: “I have used a number of business continuity software systems, and this one is the best one I have used to date. It is more user friendly, more intuitive than all the others.” The Salesforce foundation provides robust customization options.
Considerations: Fusion’s enterprise positioning and comprehensive capabilities may exceed the needs of smaller organizations or those seeking basic plan repositories. Implementation requires dedicated resources to fully leverage the platform’s extensive features.
Pricing: Contact for custom enterprise pricing
Notable: Recognized by customers including Fannie Mae, Blue Cross Blue Shield of Massachusetts, and AmerisourceBergen for transforming their resilience programs.
2. Riskonnect
Best for: Organizations seeking an integrated risk management platform spanning BCM, GRC, TPRM, and claims management
Riskonnect delivers enterprise-grade business continuity and resilience as part of its comprehensive integrated risk management platform. With more than 2,700 customers across six continents, Riskonnect provides proven capabilities for organizations seeking to unify risk visibility across the extended enterprise.
The company strengthened its BCM capabilities significantly through the 2022 acquisition of Castellan Solutions, a global provider of enterprise resilience management solutions serving 750+ customers across 30 countries. This acquisition integrated Castellan’s specialized business continuity, operational resilience, and crisis management software into Riskonnect’s broader platform.
Key Features:
- Business Continuity Management with plan development and maintenance workflows
- Operational Resilience capabilities for impact tolerance definition and testing
- Emergency Notifications for rapid stakeholder communication
- Crisis Management for coordinated incident response
- Threat Intelligence integration for proactive risk identification
- Unified platform connecting BCM to enterprise risk, compliance, and third-party risk management
Strengths: Riskonnect’s integrated platform approach eliminates data silos between business continuity and broader GRC functions. Organizations can connect continuity planning directly to risk registers, compliance requirements, and vendor assessments. The Forrester Consulting Total Economic Impact study found Riskonnect’s integrated GRC software delivers a 280% three-year ROI.
Considerations: The enterprise-scale platform and integrated approach may provide more capability than organizations seeking standalone BCM functionality require. Organizations should evaluate whether BCM integration with broader risk management justifies the comprehensive platform investment.
Pricing: Contact for custom enterprise pricing
Notable: The Castellan acquisition added 130 resilience management experts and deep consulting, managed services, and staffing capabilities to complement the software platform.
3. ServiceNow Business Continuity Management
Best for: Organizations already invested in the ServiceNow ecosystem seeking unified BCM within their existing platform
ServiceNow Business Continuity Management enables business and technology operations to plan, exercise, and recover from disasters effectively through real-time integration with the ServiceNow Configuration Management Database (CMDB). The platform harmonizes business continuity, disaster recovery, and crisis management through automated workflows on the Now Platform.
ServiceNow BCM leverages the platform’s AI-powered capabilities to automate routine tasks, predict potential risks, and optimize recovery strategies. The solution identifies gaps between IT capabilities and business needs across the enterprise through native CMDB integration.
Key Features:
- Business Impact Analysis with automated CMDB dependency mapping
- Situational awareness tracking threat alerts from multiple sources
- Recovery gap identification between key elements during impact analysis
- Crisis activation with real-time recovery task monitoring
- Scenario analysis for testing disaster response procedures
- Pre-built templates aligned with industry best practices and regulatory requirements
Strengths: For organizations running ServiceNow for IT service management, security operations, or other functions, the BCM module provides seamless data sharing and unified workflows. The CMDB integration automatically populates asset dependencies that would require manual maintenance in standalone tools. AI-powered platform capabilities enhance predictive risk identification.
Considerations: ServiceNow BCM is most valuable for organizations already committed to the Now Platform ecosystem. Standalone BCM buyers may find the broader platform commitment excessive. Some users report the setup process can be complex and time-consuming, and certain features may feel overwhelming due to their complexity.
Pricing: Contact ServiceNow for pricing; typically sold as part of GRC or IRM packages
4. Archer Business Resiliency
Best for: Large, regulated enterprises requiring BCM tightly integrated with enterprise GRC and risk management frameworks
Archer Business Resiliency is the BCM and IT disaster recovery module within Archer’s well-established integrated risk management suite (formerly RSA Archer). The governance-centric platform is used by large enterprises to centralize continuity and recovery planning alongside risk and compliance management. Archer has been recognized as a Leader in Gartner’s BCM software analysis.
The platform emphasizes aligning BC/DR plans with business objectives and risk metrics, centralizing processes, applications, infrastructure, and third parties in a single catalogue with dependency mapping for meaningful impact analysis.
Key Features:
- Risk Register integration linking continuity plans to identified enterprise risks
- Business process and asset repository with dependency mapping
- Automated workflow for plan testing, approval, and maintenance
- Mobile application for accessing contact and plan data during incidents
- Dashboards providing senior management with resiliency risk visibility
- IT Disaster Recovery planning integrated with business continuity
Strengths: For organizations already invested in Archer for GRC, the Business Resiliency module offers seamless extension into continuity management with extensive configurability. Tight governance and risk integration allows centralized tracking of continuity alongside broader risk remediation. Strong analytics, reporting, and audit trail capabilities support regulatory compliance requirements.
Considerations: Complex and costly to implement and configure, which can delay time to value. The platform has a steep learning curve and user interface that some find heavy compared to newer SaaS alternatives. Ongoing administrative overhead for updates and customizations requires dedicated resources.
Pricing: Contact Archer for enterprise pricing
Notable: Customers report significant reductions in time required to create BC/DR report templates and improved output quality for business continuity plans and business impact assessments.
5. Everbridge
Best for: Organizations prioritizing crisis communication, critical event management, and integrated emergency response alongside business continuity
Everbridge provides a unified approach to business continuity through its BC in the Cloud platform and High Velocity Critical Event Management (CEM) Platform. The solution integrates business continuity planning, disaster recovery, situational awareness, and emergency communication in a single application.
BC in the Cloud is purpose-built for resilience, offering low-code configurability, built-in templates, and intelligent automation across the entire incident lifecycle. The platform helps organizations define ICT risk requirements, report incidents, conduct resilience testing, and manage third-party risks for comprehensive oversight.
Key Features:
- Business impact analysis with configurable templates and dependency mapping
- Crisis Management application for coordinating response activities and resources
- One-click alert management for emergency communications across multiple channels
- Real-time dashboards and after-action reports for continuous improvement
- Integration with major business applications including HR systems and CMDBs
- Travel risk management for protecting mobile and remote employees
Strengths: Everbridge excels at the communication and response aspects of business continuity, particularly valuable during active crises. The proprietary Business Continuity Maturity Model (BCMM) provides a recognized standard for evaluating organizational resilience. Low-code flexibility enables configuration without costly custom development.
Considerations: Organizations seeking primarily planning and documentation capabilities may find Everbridge’s strength lies more in crisis response and communication. Full value realization requires leveraging both BC in the Cloud and the broader CEM platform capabilities.
Pricing: Contact Everbridge for custom pricing
Notable: Forrester documented $8.5 million in three-year risk-adjusted benefits for organizations using the Critical Event Management platform.
6. SAI360
Best for: Multinational organizations seeking BCM integrated with learning management and global compliance capabilities
SAI360 provides business continuity management as part of its comprehensive GRC and ethics and compliance platform. The solution emphasizes automation of resilience activities, advanced security, and compliance with regulatory requirements related to disruption prevention and service continuity.
The platform enables organizations to develop and implement robust business continuity plans, automate risk assessments, monitor compliance with regulatory requirements, and streamline planning processes across global operations.
Key Features:
- Business impact assessment for process criticality evaluation
- Automated risk assessments and compliance monitoring
- Real-time analytics and dashboards for operational resilience visibility
- Triggered emergency alerts based on defined thresholds
- Learning management integration for employee training on continuity procedures
- ISO 22301 alignment for audit and certification support
Strengths: SAI360’s integration of learning and compliance management with BCM supports organizations that view continuity training as central to their resilience programs. Global compliance capabilities serve multinational organizations managing continuity across diverse regulatory environments. Advanced automation reduces manual effort in ongoing plan maintenance.
Considerations: Organizations seeking BCM as a standalone capability may find the broader platform scope beyond their immediate requirements. Primary strength lies in the intersection of compliance, learning, and continuity rather than specialized BCM depth.
Pricing: Contact SAI360 for enterprise pricing
7. MetricStream
Best for: Organizations requiring BCM embedded within enterprise-wide GRC processes with strong audit and evidence capabilities
MetricStream offers Business Continuity Management as a module within its broader Governance, Risk, and Compliance platform. Rather than a standalone continuity tool, MetricStream BCM is designed for organizations wanting continuity and recovery planning embedded in enterprise compliance and risk processes.
The platform emphasizes auditability, evidence collection, and compliance alignment, ensuring continuity plans meet regulatory requirements with documented verification at every step.
Key Features:
- Business impact analysis integrated with enterprise risk assessment
- Plan development with workflow-driven review and approval
- Testing and exercise management with documented results
- Incident management and response tracking
- Compliance mapping to regulatory requirements and standards
- Enterprise-wide reporting across GRC domains
Strengths: MetricStream’s established position in enterprise GRC provides organizations with unified risk visibility across operational, compliance, IT, and continuity domains. Strong audit trail capabilities support regulated industries requiring evidence of continuity program effectiveness. Integration with broader GRC processes ensures continuity planning aligns with enterprise risk appetite.
Considerations: MetricStream’s comprehensive GRC approach means BCM is one component of a larger platform investment. Organizations seeking specialized BCM capabilities may find dedicated continuity platforms offer deeper functionality in specific areas.
Pricing: Contact MetricStream for enterprise pricing
8. LogicManager
Best for: Mid-market organizations seeking risk-based business continuity planning connected to enterprise risk management
LogicManager provides business continuity management through its taxonomy-driven enterprise risk management platform. The approach links risks, processes, controls, and continuity plans in a structured framework that ensures BCM efforts align with identified enterprise risks.
The platform’s Risk Ripple intelligence reveals how disruptions in one area cascade across processes, systems, and teams—turning complex interdependencies into actionable insights for continuity planning.
Key Features:
- Business Impact Analysis directly linked to enterprise risk register
- Configurable BIA templates capturing criticality, RTO/RPO, dependencies, and resource needs
- Risk Ripple analytics highlighting knock-on impacts between services
- Plan repository with versioning, review dates, and ISO 22301 clause mapping
- Incident module linking events to plans with root-cause tracking
- Automated crisis management call tree updates via HR system integration
Strengths: LogicManager’s taxonomy-based approach ensures continuity plans address material risks with clear control assignments. The risk-first methodology appeals to organizations viewing BCM as an extension of enterprise risk management. Strong customer support and user-friendly interface reduce implementation barriers for mid-market organizations.
Considerations: Organizations seeking specialized, deep BCM functionality may find LogicManager’s broader ERM focus means continuity features are one component of the platform rather than the primary emphasis. Some users note incident management features are not as robust as dedicated crisis management platforms.
Pricing: Contact LogicManager for flexible pricing based on organizational needs
Notable: Customers across financial services, insurance, healthcare, and transportation report successful implementations connecting continuity planning to broader risk governance.
9. Resolver
Best for: Security and risk teams seeking BCM integrated with incident management and risk intelligence
Resolver provides business continuity capabilities within its risk intelligence and incident management platform. The solution emphasizes connecting continuity planning to operational risk identification, security incident response, and enterprise risk visibility.
The platform enables organizations to centralize risk data, understand dependencies between operational areas, and coordinate response activities during disruptions.
Key Features:
- Business continuity planning integrated with incident management
- Risk assessment and dependency mapping
- Crisis response coordination and task management
- Dashboards and reporting for risk and continuity visibility
- Third-party risk integration
- Mobile access for response coordination
Strengths: Resolver’s incident management heritage provides strong capabilities for organizations that view crisis response as central to business continuity. Integration with security operations supports organizations where physical security and operational resilience intersect. Risk intelligence capabilities help identify emerging threats before they become disruptions.
Considerations: Organizations seeking primarily planning-focused BCM tools may find Resolver’s strength lies more in the incident response and risk intelligence domains. Dedicated BCM platforms may offer deeper plan development and testing features.
Pricing: Contact Resolver for enterprise pricing
10. Quantivate
Best for: Organizations seeking streamlined BCM with strong compliance management and user-friendly implementation
Quantivate provides comprehensive business continuity software focused on streamlining planning processes with risk assessment guidance, critical operation identification, and customizable plan templates. The platform emphasizes ease of implementation and ongoing usability.
The solution offers real-time updates, a mobile app for accessing plans and contact information during incidents, and optional consulting services for organizations seeking expert guidance on continuity planning.
Key Features:
- Risk assessment and risk scoring frameworks
- Business impact analysis with criticality determination
- Customizable plan templates for various scenarios
- Exercise management for testing plan effectiveness
- Real-time updates and mobile application access
- Compliance management and vendor oversight
- Centralized document storage for BC/DR materials
Strengths: Quantivate’s user-friendly interface and cloud-based capabilities enable easier program implementation compared to more complex enterprise platforms. The combination of software and optional consulting services supports organizations building BCM capabilities for the first time. Straightforward pricing and implementation timelines appeal to mid-market organizations.
Considerations: Larger enterprises with mature BCM programs may find Quantivate lacks some advanced, enterprise-grade functionalities available in more comprehensive platforms. Incident management features are not as robust or real-time as dedicated crisis management solutions.
Pricing: Contact Quantivate for pricing based on organizational requirements
11. Agility Recovery (RecoveryPlanner)
Best for: Organizations seeking comprehensive BCM planning with strong business impact analysis frameworks and compliance support
Agility RecoveryPlanner provides a complete business continuity management planning package assisting organizations in maintaining compliance with BCM standards and requirements. The scalable and customizable software serves firms of all sizes with business impact analyses, risk assessments, continuity plan creation, and compliance reporting.
The platform includes structured BIA checklists and frameworks to guide organizations through comprehensive impact analysis and recovery planning processes.
Key Features:
- Business Impact Analysis with structured methodology and checklists
- Risk assessment frameworks for identifying operational vulnerabilities
- Plan development and management with customizable templates
- Compliance reporting aligned with BCM standards
- Testing and exercise management
- Centralized plan storage and distribution
Strengths: RecoveryPlanner’s structured approach to BIA and planning provides organizations with clear methodology for building comprehensive continuity programs. Scalability serves organizations from mid-market through enterprise. Compliance focus supports industries with specific BCM regulatory requirements.
Considerations: Organizations seeking modern, AI-enhanced capabilities may find RecoveryPlanner focuses more on traditional planning methodology than emerging automation features. User interface may feel less contemporary than newer cloud-native alternatives.
Pricing: Contact Agility for pricing information
Feature Comparison Overview
| Capability | Fusion | Riskonnect | ServiceNow | Archer | Everbridge |
| BIA/Dependency Mapping | ✓ Advanced | ✓ | ✓ CMDB-integrated | ✓ | ✓ |
| Crisis Communication | ✓ | ✓ Emergency Notifications | ✓ | ✓ | ✓ Advanced |
| GRC Integration | ✓ | ✓ Extensive | ✓ Platform-native | ✓ Extensive | ✓ |
| AI/Automation | ✓ GenAI-powered | ✓ | ✓ AI Platform | ✓ | ✓ Purpose-built AI |
| Third-Party Risk | ✓ | ✓ Integrated TPRM | ✓ | ✓ | ✓ |
| Mobile Access | ✓ | ✓ | ✓ | ✓ | ✓ |
| Capability | SAI360 | MetricStream | LogicManager | Resolver | Quantivate | Agility |
| BIA/Dependency Mapping | ✓ | ✓ | ✓ Taxonomy-linked | ✓ | ✓ | ✓ Structured |
| Crisis Communication | ✓ Alerts | ✓ | ✓ | ✓ | ✓ | ✓ |
| GRC Integration | ✓ Extensive | ✓ Extensive | ✓ ERM-integrated | ✓ Risk Intel | ✓ | ✓ |
| AI/Automation | ✓ | ✓ | ✓ Risk Ripple | ✓ | ✓ | ✓ |
| Third-Party Risk | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Mobile Access | ✓ | ✓ | ✓ | ✓ | ✓ Mobile app | ✓ |
How to Choose the Right BCM Software
Step 1: Define Your Continuity Requirements
Begin by documenting your organization’s specific continuity objectives. Consider questions such as: What regulatory requirements must your BCM program satisfy? What business processes are most critical to your operations? How many locations, business units, and third parties require coverage? What are your target recovery time objectives for critical functions?
Step 2: Evaluate Integration Needs
BCM software delivers greatest value when connected to existing enterprise systems. Assess integration requirements with your CMDB or asset management platforms, HR systems for employee data and contact information, emergency notification services, GRC and enterprise risk management tools, and IT service management platforms.
Step 3: Consider Total Cost of Ownership
Look beyond initial license fees to evaluate implementation services and timeline, training requirements for continuity managers and plan owners, ongoing maintenance and administration effort, and upgrade and customization costs. Enterprise platforms may require dedicated resources for administration that simpler tools avoid.
Step 4: Request Demonstrations and Trials
Evaluate platforms against your specific use cases through structured demonstrations. Test key workflows including BIA development, plan creation, exercise management, and incident response. Involve both continuity professionals and business unit stakeholders who will interact with the system.
Step 5: Check References and Analyst Reports
Verify vendor claims through customer references in your industry and of similar organizational size. Review analyst evaluations from Gartner and Forrester for independent assessment of vendor capabilities and market positioning.
Quick Selection Checklist:
- ☐ Supports required compliance frameworks (ISO 22301, DORA, industry-specific)
- ☐ Integrates with existing CMDB, HR, and GRC systems
- ☐ Matches continuity team’s technical capabilities
- ☐ Fits budget including implementation and ongoing costs
- ☐ Scales to future organizational growth
- ☐ Vendor demonstrates financial stability and continued investment
Frequently Asked Questions
Q: What is business continuity management software?
A: Business continuity management software helps organizations plan for, respond to, and recover from operational disruptions. These platforms centralize business impact analysis, plan development, crisis management, and disaster recovery capabilities to maintain critical business functions during and after disruptive events.
Q: How much does BCM software cost?
A: BCM software pricing varies significantly based on organizational size, required capabilities, and deployment model. Mid-market solutions typically range from $10,000-$50,000 annually – LogicManager Essentials starts at $10,000/year while Professional tiers reach $30,000/year (GetApp, 2025). Enterprise platforms average $93,000 annually with some exceeding $150,000 (Vendr transaction data, 2025). Most vendors provide custom pricing based on user count, modules required, and implementation scope.
Q: What features should I look for in BCM software?
A: Essential BCM software features include business impact analysis with dependency mapping, plan development and management workflows, testing and exercise capabilities, crisis communication tools, real-time dashboards and reporting, and compliance support for relevant standards. Advanced platforms add AI-powered automation, scenario simulation, and deep integration with enterprise systems.
Q: How long does BCM software implementation take?
A: Implementation timelines range from weeks for cloud-native solutions with pre-built templates to six months or more for enterprise platforms requiring extensive configuration and data migration. Organizations should factor in BIA data collection, plan migration, user training, and testing phases. Dedicated continuity platforms typically implement faster than modules within broader GRC suites.
Q: Can BCM software integrate with emergency notification systems?
A: Most modern BCM platforms integrate with leading emergency notification services including Everbridge, AlertMedia, Rave Mobile Safety, and others. ServiceNow BCM offers documented integration with Everbridge. Integration enables automated alert triggering based on plan activation and incident status updates.
Q: What’s the difference between BCM software and disaster recovery tools?
A: BCM software focuses on maintaining business operations during disruptions through impact analysis, continuity planning, and crisis management. Disaster recovery tools specifically address IT system recovery including backup, replication, and failover capabilities. Many BCM platforms include IT disaster recovery planning modules, while dedicated DR tools focus on technical recovery execution.
Choosing Your BCM Solution
Selecting the right business continuity management software depends on your organization’s size, regulatory requirements, existing technology ecosystem, and continuity program maturity.
Dedicated BCM specialists like Fusion Risk Management offer deep domain expertise for organizations prioritizing resilience as a strategic capability. Integrated platforms like Riskonnect provide comprehensive risk visibility for organizations seeking to unify BCM with broader GRC functions.
For organizations already invested in enterprise platforms, ServiceNow and Archer offer BCM capabilities that leverage existing infrastructure and data. Mid-market organizations may find LogicManager’s risk-based approach or Quantivate’s streamlined implementation better suited to their resources and requirements.
The most effective BCM programs combine appropriate technology with organizational commitment to resilience. Evaluate platforms against your specific use cases, involve stakeholders across business units in the selection process, and plan for implementation success beyond initial deployment.
Alex Mercer, a seasoned Node.js developer, brings a rich blend of technical expertise to the world of server-side JavaScript. With a passion for coding, Alex’s articles are a treasure trove for Node.js developers. Alex is dedicated to empowering developers with knowledge in the ever-evolving landscape of Node.js.
